Question 1

What is an eSIM?

Accepted Answer

An eSIM is a digital SIM that activates a mobile data plan without a physical SIM card. You install it by scanning a QR code or tapping a button — no shipping and no card swapping.

Question 2

Which countries does HelloSIM cover?

Accepted Answer

HelloSIM offers eSIM data plans in 200+ countries and regions, including Europe, Asia, the Americas, Africa, the Balkans and global plans that work worldwide.

Question 3

How fast is eSIM delivery?

Accepted Answer

Delivery is instant. Your eSIM and QR code are emailed to you within seconds of payment — there is nothing to ship or wait for.

Question 4

Will a HelloSIM eSIM work on my phone?

Accepted Answer

Most modern phones support eSIM, including iPhone XS and later, Google Pixel 3 and later, and recent Samsung Galaxy models. Use our compatibility checker to confirm your device.

Question 5

Can I top up my eSIM?

Accepted Answer

Yes. You can top up an existing HelloSIM eSIM any time from your dashboard or the Check / Top up page — no need to buy a new one.

Question 6

Are there roaming fees with HelloSIM?

Accepted Answer

No. You pay one upfront price for your data plan with no surprise roaming bills, saving up to 90% compared with traditional carrier roaming.

Chào bạn
ở bất cứ nơi đâu

Châu Âu

North America

Châu Á - Thái Bình Dương

Trung Đông và Bắc Phi

Mỹ Latinh

Caribe

Châu Phi

Kavkaz

Châu Đại Dương

Cách hoạt động

Chọn

Quét

Kết nối

Vì sao chọn HelloSIM?

HelloSIM eSIM

Carrier Roaming

Kết nối ở mọi ngóc ngách trên thế giới

Get the HelloSIM App

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