Samsung dey hide im eSIM settings inside menu wey dem call SIM manager, and once you know where e dey, to add travel eSIM no hard. Di catch be say menu names dey change small between One UI versions and regions, so dis guide go describe wetin to look for plus where to tap.
You go add di eSIM for house, decide which SIM go handle calls, texts and data, and on roaming for di travel line only when you land.
Check say your Galaxy ready
Recent Galaxy S and Galaxy Z phones and plenti Galaxy A models dey support eSIM. But dem fit sell di same model name for different versions depending on di kontri or network, and no be every version get eSIM. Di quickest test na di one for di next section: if your SIM manager get option to add eSIM, your phone fit use one.
Two more tins to sort out before you start:
- Carrier unlock. Di phone must dey unlocked before e go accept eSIM from anoda provider. If you buy am through network and you no sure, ask dem, or try SIM card from different network.
- Wi-Fi and di QR code for anoda screen. Di phone need internet connection to download di eSIM, and im camera no fit scan im own screen. Open di QR code for laptop or tablet, or print am.
Find SIM manager
For most current Galaxy phones, di path na:
Settings → Connections → SIM manager
For older software, you fit see SIM card manager instead. If you no fit find am, open Settings, tap di search icon and type "SIM" or "eSIM". Inside SIM manager you go see your current SIM and option wey dem label Add eSIM or sometin like dat.
Add di eSIM wit QR code
Your HelloSIM QR code dey come by email sharp sharp afta payment, and dem also save am inside your HelloSIM account. Wit am open for anoda screen:
- 1Go Settings → Connections → SIM manager.
- 2Tap Add eSIM.
- 3Choose di option to scan QR code from your service provider.
- 4Hold di camera steady on di code until e recognise am.
- 5Confirm when di phone ask if e go add di eSIM, and wait for di download to finish. Stay on Wi-Fi all through.
Di new line go show for SIM manager beside your physical SIM. If di download stop wit error, no delete am and dey try again and again; reach support so dem fit check wetin happen.
To type di code by hand instead
If scanning no work, look for option to enter di activation code by yourself for di same screen. Your HelloSIM email get di SM-DP+ address and di activation code. Some Galaxy models dey show only one activation code field; dat field dey usually expect di full code for dis form: LPA:1$ follow by di SM-DP+ address, anoda $ and di activation code, no space. Copy and paste instead of to type by hand.
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Decide which SIM go do wetin
HelloSIM eSIM na data-only, so na mobile data e suppose handle and notin else. For SIM manager, find di Preferred SIM section:
- Calls: your home SIM.
- Text messages: your home SIM.
- Mobile data: your home SIM while you still dey house, then switch am to di HelloSIM line when you land.
While you dey here, tap each SIM to give am clear name, like "Home" and "Travel". Galaxy phones also dey let you choose icon for each one, wey dey make di status bar easy to read.
Plenti Galaxy models also get automatic data switching setting for SIM manager, wey fit use di oda SIM data when your preferred SIM dey struggle. Off am before you travel, so your phone no go ever fall back to roaming on your home line.
When you land: data SIM and roaming
When you land:
- 1Open SIM manager and make sure say di HelloSIM line dey on.
- 2Under Preferred SIM, set Mobile data to di HelloSIM line.
- 3Go Settings → Connections → Mobile networks. For dual-SIM Galaxy phones, dis screen dey usually get tab or selector for each SIM for di top.
- 4Select di HelloSIM line and on Data roaming. Di eSIM need am to connect to local networks, and no extra cost dey becos di data na prepaid.
- 5Select your home SIM and make sure say Data roaming dey off.
Di plan validity dey start di first time wey di eSIM connect to network for where you dey go, no be when you install am.
If your Galaxy no gree connect
Run through dis checks before you tink say anytin dey wrong wit di eSIM:
- On and off Airplane mode from di quick settings panel: wait few seconds, then off am.
- Confirm di setup: di HelloSIM line dey on, na im be di Mobile data SIM, and Data roaming dey on for am.
- Restart di phone, especially afta long flight.
- Choose network by yourself: for Mobile networks, open Network operators, off automatic selection, search, and pick network wey dem list for your destination.
- No touch Access Point Names. Di APN dey usually set by imself; only change am if support give you exact settings.
- Network mode: 4G/LTE dey work everywhere wey HelloSIM dey sell. 5G go only show where di networks wey dem list for your destination get 5G mark and your Galaxy support am.
You still hook? Email [email protected] wit your order details; dem dey answer emails within 24 hours.
Top-up and coming back house
If your data dey finish, add more to di same eSIM from di Check / Top up page or your HelloSIM account. Di eSIM go stay exactly where e dey, no reinstalling.
When you return house, set Mobile data back to your home SIM, off roaming for di HelloSIM line and off di line for SIM manager. Keep di eSIM for di phone if you fit top am up for future visit.
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