Legal Notice
Last updated: October 13, 2026
1. Website Operator
This website (hellosim.net) and the HelloSIM mobile app are operated under the HelloSIM brand. HelloSIM sells prepaid eSIM data plans for international travel, delivered digitally.
2. Contact
Email: [email protected]
Privacy questions: [email protected]
Or use our contact form.
3. Legal Documents
- Terms and ConditionsThe agreement for buying and using HelloSIM eSIMs, top-ups and the wallet.
- Refund PolicyWhen a purchase can and cannot be refunded (section 7 of the Terms).
- Privacy PolicyWhat personal data we collect, why, and the rights you have over it.
- Cookie PolicyThe cookies we use and how to accept or decline the optional ones.
- Terms of UseThe rules for using the HelloSIM website and mobile app.
- Acceptable Use PolicyWhat eSIM service may and may not be used for.
4. Accuracy and External Links
We take care to keep the information on this website accurate and up to date. Prices, coverage and network details can change; the plan shown at checkout is the one you buy. Links to other websites are provided for convenience — we have no control over their content and are not responsible for it.
5. Trademarks
Apple, the Apple logo and App Store are trademarks of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC. Other product and company names mentioned on this website belong to their respective owners.
6. Website Development
Designed and developed by Zebra Agency.