Plugs and voltage
Japan uses Type A and Type B plugs, the same flat two-pin style as North America. The voltage is 100V at 50Hz in eastern Japan (Tokyo) and 60Hz in the west (Osaka, Kyoto).
- Most phone and laptop chargers handle 100V fine, but check the label for 100-240V.
- Bring a simple plug adapter if you're coming from Europe, the UK, or Australia.
- High-wattage items like hair dryers may run weakly on 100V.
Language basics
English signage is common in big stations and tourist areas, but staff English can be limited. A few words go a long way:
- Arigato gozaimasu - thank you
- Sumimasen - excuse me / sorry
- Eigo ga hanasemasu ka? - do you speak English?
- Kore o kudasai - this one, please
Download Google Translate with the Japanese pack and use the camera mode for menus.
Packing smart
- Cash: Japan is still cash-friendly. Carry yen; convenience-store ATMs (7-Eleven, Lawson) accept foreign cards.
- Comfortable shoes: you'll walk a lot and remove shoes often indoors, so slip-ons help.
- A small towel: many public restrooms have no hand dryers or paper.
- An IC card (Suica or Pasmo) for trains, buses, and vending machines.
Connectivity
Free Wi-Fi exists but is patchy and often needs registration. For maps, train apps like Japan Transit Planner, and translation, you'll want reliable data the moment you land. An eSIM is the easiest fix - no SIM swap, no hunting for a rental counter.
Quick tips
- Don't tip. It's not customary and can cause confusion.
- Be quiet on trains. Phone calls are frowned upon; set your phone to silent (manner mode).
- Carry your trash. Public bins are rare; pocket your rubbish until you find one.
- Stand on the correct escalator side: left in Tokyo, right in Osaka.
- Use Google Maps for train routes - it shows platforms, costs, and transfers.
- Book popular spots ahead, like teamLab or the Ghibli Museum, which sell out.
- Cash for small shrines and ramen joints - many don't take cards.
- Bow slightly as a greeting; it's polite and universally understood.
Stay connected in Japan
A HelloSIM eSIM keeps you online for maps, translation, and bookings from the moment you land - no roaming fees and no fiddling with a physical SIM.
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