A warm but reserved welcome
Chileans are friendly, family-oriented and proud of their long, narrow country stretching from the Atacama Desert to Patagonia. Social life is relaxed but politeness matters, and a little effort with local customs goes a long way.
Greetings
- Women, and men greeting women, usually exchange one kiss on the right cheek, even on a first meeting.
- Men shake hands, often adding a pat on the shoulder among friends.
- Use usted with elders and in formal settings; switch to tú once invited.
- A friendly "Hola, ¿cómo estás?" is expected before getting to business.
Dining and hospitality
- If invited to a home, bring wine, chocolates or flowers, and arrive 15-30 minutes late — punctuality at social events is considered overly eager.
- Keep both hands above the table and wait for "¡Buen provecho!" before eating.
- Once (pronounced ON-say) is the beloved late-afternoon tea with bread, avocado (palta), ham and cheese — accepting an invitation is a real compliment.
- Try not to refuse food outright; a gracious "a little" is better.
Tipping
- Restaurants add a suggested 10% propina; it is customary to pay it unless service was poor.
- Round up for taxis; tip hotel porters 1,000-2,000 pesos.
- Tour guides appreciate 5,000-10,000 pesos for a good day.
Dos and don'ts
- Do learn a few words about wine, football (Colo-Colo vs Universidad de Chile) and food — easy conversation starters.
- Do respect personal pride: Chileans dislike being lumped in with neighbours; never call them Argentine or Peruvian.
- Don't discuss the Pinochet era casually — it remains sensitive.
- Don't yawn or signal "come here" with a beckoning finger; it is rude.
- Do dress neatly; appearance signals respect, especially in Santiago.
Local sensitivities
Chilean Spanish is famously fast and slang-heavy (cachai? means "got it?"). Don't worry about understanding everything — a smile and patience are appreciated. In Mapuche regions of the south, ask before photographing people or ceremonies.
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